Legal notice
Welcome to our Legal Notice page. This section aims to inform you about the legal policies and conditions that govern the use of our website and establish the responsibilities and rights associated with this use. This Legal Notice complies with legal regulations and best practices to ensure a safe and transparent experience for our users.
On this page, you will find detailed information about the terms and conditions that govern the use of our website, as well as your obligations and rights as a user. We recommend that you carefully read this Legal Notice before using our website, as continued use of the site implies your full and unconditional acceptance of these conditions.
In addition to the Legal Notice, we also invite you to review our other policies, such as the Privacy Policy and the Returns and Refunds Policy. These policies complement the Legal Notice and provide detailed information on how we handle your privacy, the management of your personal data, and the procedures for returns and refunds.
Ownership of the Site:
This website is owned by Glowsfy, a company dedicated to the online sale of beauty and personal care products. We operate in accordance with the laws of Spain and Europe.
1. Identification of the Service Provider
This website (www.glowsfy.eu) is owned by Josep Pairó de Palau, with the Tax Identification Number (NIF) ES40331945L, and whose address is Carrer de la Pau, 27 - Urb. Melianta - 17833 Fontcoberta, Girona - Catalonia - Spain.
You can contact us through the following channels:
Email: info@glowsfy.eu
Phone: +34 617 292 098 (exclusively for WhatsApp communications)
2. Applicable Law
This Legal Notice is governed in all and each one of its aspects by Spanish law, including Law 34/2002, on Information Society Services and E-commerce (LSSI-CE).
3. Conditions of Use
Your access and use of the website imply the acceptance of the terms of use that appear in our Terms of Service document.
The provided address serves exclusively for fiscal purposes and is not a physical retail establishment or a point where customers can directly visit. It is important to note that we do not have a physical store open to the public or a location for personal customer assistance. The fiscal address is used for administrative and legal purposes, such as billing and tax filing. If you need to contact us or require assistance, we encourage you to use our available communication channels, such as email or our online customer service. We will be happy to assist you to the best of our abilities.
For any inquiries or assistance regarding our website or products, please feel free to contact us using the following information:
We value your feedback and are here to assist you with any inquiries or concerns you may have. Please feel free to reach out to us using the Glowsfy Contact Page or following email addresses:
General inquiries: info@glowsfy.eu
For any general questions, product information, or partnership opportunities, please contact us at info@glowsfy.eu. We will do our best to provide you with prompt and helpful responses.
Technical support: support@glowsfy.eu
If you require technical assistance or have any issues with our website or services, our dedicated support team is available to assist you. Please reach out to us at support@glowsfy.eu, and we will address your concerns as quickly as possible.
Business inquiries: marketing@glowsfy.eu
For business-related inquiries, including marketing collaborations, advertising opportunities, or press inquiries, please contact our marketing team at marketing@glowsfy.eu. We are eager to explore potential partnerships and discuss how we can work together.
We strive to provide excellent customer service, and your satisfaction is our top priority. Don't hesitate to contact us via email, and we will be delighted to assist you.
Jurisdiction:
For legal matters and disputes, the jurisdiction of the courts of Girona, Spain, shall apply.
We are committed to providing quality products and services while complying with the applicable laws and regulations. Should you require any further information or assistance, please do not hesitate to reach out to us using the provided contact details.
LIMITATIONS OF LIABILITY:
Use of the Website or Platform:
By using our website or platform, you acknowledge and agree that Glowsfy shall not be held responsible for any direct or indirect damages or losses incurred as a result of your use of the website or platform. This includes, but is not limited to, any damages arising from the reliance on the information presented, interruptions or errors in the operation of the website or platform, or any unauthorized access to or alteration of your data.
Product Information and Representations:
While we strive to provide accurate and up-to-date product information on our website, we do not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, images, or representations. It is the responsibility of the user to verify the information and suitability of the products before making a purchase.
Third-Party Content and Links:
Our website may contain links to third-party websites or content that are beyond our control. We do not endorse or assume any responsibility for the accuracy, legality, or content of these third-party websites. Any reliance on such content is at your own risk, and we shall not be liable for any damages or losses arising from the use of or reliance on such content.
Limitation of Damages:
In no event shall Glowsfy, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or platform. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
Indemnification:
You agree to indemnify, defend, and hold Glowsfy, its directors, officers, employees, and affiliates harmless from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the website or platform, violation of these terms and conditions, or infringement of any third-party rights.
Please note that the above limitations of liability are applicable to the extent permitted by law. In jurisdictions where such limitations are not enforceable, our liability shall be limited to the maximum extent permitted by law.
By using our website or platform, you agree to these limitations of liability and acknowledge that they form an essential basis of the agreement between you and Glowsfy. If you do not agree with these limitations, you should refrain from using our website or platform.
INTELLECTUAL PROPERTY:
Trademarks:
All trademarks, service marks, logos, and trade names displayed on our website are the property of Glowsfy or their respective owners. These marks may not be used without prior written permission from the owner. Any unauthorized use of these trademarks is strictly prohibited.
Copyright:
The content of our website, including but not limited to text, graphics, images, logos, and software, is protected by copyright laws and is the property of Glowsfy or its content suppliers. The compilation of all content on the website is the exclusive property of Glowsfy and is protected by international copyright laws. You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.
User-Generated Content:
a) Photographs: Any photographs, images, or visuals uploaded or submitted by users or customers on our website or social media platforms become the property of Glowsfy. By uploading or submitting such content, you grant Glowsfy a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in any media or platform, without compensation or acknowledgment to you.
b) Comments and Reviews: Users or customers who submit comments, reviews, or any other form of feedback on our website or social media platforms grant Glowsfy the right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media or platform, without compensation or acknowledgment to the user.
Third-Party Intellectual Property:
We respect the intellectual property rights of others. If you believe that your intellectual property rights have been infringed upon on our website or social media platforms, please contact us immediately to report the issue.
Please note that the above statement is a general description of our intellectual property rights and should not be interpreted as a comprehensive statement of all rights and legal protections. The use of our website or platform does not grant you any license or rights to our intellectual property.
By accessing or using our website or platform, you agree to respect our intellectual property rights and the rights of others, including the intellectual property rights of user-generated content. You shall not engage in any activity that infringes upon these rights or the rights of others.
Updates and Modifications:
We reserve the right to update or modify this Legal Notice at any time without prior notice. By accessing or using our website, you acknowledge and agree that it is your responsibility to review this Legal Notice periodically to stay informed of any changes. Your continued use of the website after the posting of any updates or modifications constitutes your acceptance of such changes.
We encourage you to regularly review this Legal Notice to ensure that you are familiar with the most current version. If you do not agree to any provision of this Legal Notice or any updates or modifications thereof, please refrain from using our website.