Frequently Asked Questions - Rewards & Loyalty Program Section

Program Enrollment: Receive a welcoming gift of 100 points upon enrolling in our program.
Refer Friends: Earn 200 points for each referred friend who makes a purchase through your referral link.
Customer Birthday: Celebrate your birthday with a special gift of 150 points.
Social Media Connection: Gain 50 points for following us on our social media channels.
Create an Account: Get started with 50 points by creating an account on our platform.
Subscribe to Newsletter: Stay informed and earn 25 points by subscribing to our newsletter for the latest updates.
Share Your Purchases: Earn 75 points for each post showcasing your Glowsfy purchases with the hashtag #GlowsfyBeauty.
Reviews and Surveys: Contribute your opinions and get rewarded with 50 points for each completed survey or review.
Special Events: Participate in our special events and receive 100 points.
User-Generated Content: Share your Glowsfy experience through user-generated content and earn 75 points.
Recurring Purchases: Enjoy an additional 50 points for each recurring purchase.
Achieve Purchase Goals: Reach your monthly purchase goals and earn 250 points.
Product Reviews: Share your insights by reviewing products and receive 30 points per review.
Special Promotions: Participate in our exclusive promotions and receive 100 points.

Certainly! The Loyalty Points Scale is as follows:

For every €1 spent, you'll earn 5 GlowPoints.
For every €10 spent, you'll earn 50 GlowPoints.
For every €25 spent, you'll earn 125 GlowPoints.
For every €50 spent, you'll earn 250 GlowPoints.
For every €100 spent, you'll earn 500 GlowPoints.

The Glowsfy Loyalty Points Program is our exclusive rewards system designed to appreciate your loyalty to our beauty, personal care, cosmetics, and perfume products. Earn points for various actions and enjoy unique discounts and rewards.

You can earn points by enrolling in the program, referring friends, celebrating your birthday, connecting on social media, sharing your purchases, providing reviews and surveys, participating in special events, and more.

Enrolling is simple! Just create an account on our website, and you'll receive a welcoming gift of 100 points.

Absolutely! Refer friends using your referral link, and when they make a purchase, you'll earn 200 points for each friend referred.

We'll celebrate your special day by gifting you 150 points on your birthday.

Log in to your Glowsfy account and navigate to the "Points and Rewards" section. Choose the rewards you want to redeem and exchange your points for exclusive discount codes.

Yes, to ensure fairness and sustainability, we've set maximum accumulation limits within specific timeframes. These limits prevent excessive point accumulation.

Points are non-transferable and cannot be converted to cash.

You can easily check your points balance in the "Points and Rewards" section of your account.

Yes, Glowsfy reserves the right to modify or discontinue the program at any time.

For every €1 spent, you'll earn 5 GlowPoints. The scale increases based on your purchase value, providing you with higher points for larger transactions.

Feel free to reach out to our dedicated customer support team if you have any questions or concerns about the Loyalty Points Program.

Yes, our Loyalty Points Program is available to customers both within and outside the European Union.

You can earn an additional 50 points for each recurring purchase.

Yes, we have a limit on the number of points that can be used for a single purchase to maintain fairness and balance.

Absolutely! You can earn 75 points for each post that showcases your Glowsfy purchases with the hashtag #GlowsfyBeauty.

We offer exclusive discount codes that you can apply during checkout to enjoy your rewards.

Yes, you'll receive 100 points for participating in our special events.

You can set up a recurring purchase through your Glowsfy account to earn an extra 50 points with each transaction.

Absolutely! Share your insights by writing product reviews and receive 30 points for each review you submit.

Participate in our exclusive promotions and receive 100 points. These promotions are designed to provide additional value to our loyal customers.

Discount codes earned through points can be used in accordance with our standard terms and conditions. Please review the details when redeeming them.

While you can't directly use points for free products, our exclusive discount codes allow you to enjoy significant savings on your purchases.

Program tiers may offer different accumulation limits based on factors such as purchase history or engagement. Qualification details can be found in your account.

Unfortunately, only one discount code can be applied per purchase, including those earned through our Loyalty Points Program.

Points earned through the Loyalty Points Program are subject to expiration if your account remains inactive for an extended period. Please review our terms for specific details.

Engaging in fraudulent activities, violating program terms, or attempting to abuse the system can result in the deduction of points or other penalties.

Your progress towards monthly purchase goals can be tracked within the "Points and Rewards" section of your account.

Unfortunately, points are typically not earned for purchases made using gift cards or when discount codes are applied.

Points can only be earned for eligible actions taken after enrolling in the Loyalty Points Program.

We recommend subscribing to our newsletter and following us on social media to stay informed about program updates and promotions.

Currently, rewards points can only be earned on purchases made through our online store.

Yes, loyalty points earned in our program have an expiration date. We encourage you to use your points before they expire to make the most of your rewards.

Loyalty points earned in our program expire [after a certain duration, e.g., 12 months] from the date they were earned.

You can check the expiration date of your loyalty points by logging into your account and navigating to the "My Points" or "Points Balance" section. The expiration date of each point balance will be displayed there.

Unfortunately, loyalty points cannot be extended beyond their designated expiration date. We recommend using your points before they expire to enjoy the rewards.

Once your loyalty points expire, they will be automatically removed from your account and cannot be redeemed for rewards or discounts.

No, points cannot be transferred between accounts, even if they are nearing expiration. We advise using your points within the given timeframe to maximize their benefits.

We will send you a notification via email [a certain period before points expire, e.g., 30 days] to remind you about the upcoming expiration of your loyalty points.

Unfortunately, we cannot extend the expiration date of points once they have expired. We recommend staying engaged with the program and using your points in a timely manner.

Once points have expired, they cannot be reactivated. To ensure you don't miss out on rewards, be sure to keep track of your points and use them before they expire.

To avoid losing your points, we recommend regularly checking your points balance, setting reminders for upcoming expirations, and using your points to redeem rewards before they expire.

We understand that circumstances can vary, but we are unable to make exceptions to extend the expiration date of loyalty points for individual cases.

For more detailed information about point expiration, our loyalty program, and its terms and conditions, please refer to our Loyalty Program Terms and Conditions or contact our customer support team.