Terms of service
WELCOME TO GLOWSFY!
We operate this website and offer various information, tools, and services through this site. When you visit or make a purchase on our site, you are engaging in our services and agreeing to comply with the following terms and conditions. These terms, along with any additional policies and conditions referenced here, govern your use of our site and services. They apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Before accessing or using our website, please carefully read these terms. By accessing or using any part of the site, you indicate your acceptance of these terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services. Your acceptance is expressly limited to these terms if they are considered an offer.
Please note that any new features or tools added to our online store will also be subject to these terms. You can always find the most up-to-date version of the terms on this page. We reserve the right to update, change, or replace any part of these terms by posting updates on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our online store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - TERMS FOR THE ONLINE STORE
By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence, or that you have obtained parental consent for any minor dependents using this site.
You agree not to use our products for any illegal or unauthorized purposes, and you will comply with all applicable laws in your jurisdiction, including copyright laws.
You must not transmit any destructive code, worms, or viruses.
Violation of these Terms will result in an immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time, for any reason.
You understand that your content, excluding credit card information, may be transmitted unencrypted and may undergo necessary changes to adapt to different networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, sell, exploit, or use any portion of the service without our express written permission.
The headings used in this agreement are for convenience purposes only and do not affect or limit the Terms in any way.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We strive to provide accurate and up-to-date information on this site; however, we do not guarantee the accuracy, completeness, or timeliness of the information.
The material on this site is for general informational purposes only and should not be relied upon as the sole basis for making decisions. It is advisable to consult primary, accurate, complete, or timely sources of information before making any decisions.
Certain information on this site may be historical and not current. We reserve the right to modify the contents of this site at any time, without obligation to update the information. Monitoring changes to our site is your responsibility.
SECTION 4 - CHANGES TO THE SERVICE AND PRICES
Prices of our products may be changed without prior notice.
We have the right to modify or discontinue the Service (or any part of it) without notice at any time.
We shall not be liable to you or any third-party for any modifications, price changes, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may only be available online through the website and may have limited quantities. These products or Services are subject to our Refund Policy: https://glowsfy.eu/policies/refund-policy
We have made every effort to display the colors and images of our products as accurately as possible on the store. However, we cannot guarantee that your computer monitor will accurately display the colors.
We reserve the right to limit the sales of our products or Services to any individual, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or Services we offer. Descriptions of products or product pricing are subject to change without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offers for products or Services on this site are void where prohibited.
We do not warrant that the quality of any products, Services, information, or other materials purchased or obtained by you will meet your expectations. We also do not guarantee that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make changes to or cancel an order, we will attempt to notify you by contacting the email address or billing address/phone number provided at the time the order was placed. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please review our Refund Policy: https://glowsfy.eu/policies/refund-policy
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor have control over.
You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall not be liable for any damages or liabilities arising from or relating to your use of optional third-party tools.
Your use of any optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third-party provider(s).
In the future, we may also offer new Services and/or features through the website, including new tools and resources, which will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and Services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or have any liability or responsibility for any third-party materials, websites, or other materials, products, or Services.
We are not liable for any damages or harm related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with third-party websites. Before engaging in any transaction, please carefully review the policies and practices of the third party and ensure that you understand them. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you provide certain specific submissions (such as contest entries) or, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, postal mail, or otherwise (collectively referred to as 'comments'), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use, in any medium, any comments that you send to us. We are under no obligation: (1) to maintain any comments in confidence; (2) to provide compensation for any comments; or (3) to respond to any comments.
While we may, at our discretion, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party's intellectual property or these Terms of Service, we are not obligated to do so.
You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. Furthermore, you agree that your comments will not contain libelous, unlawful, abusive, or obscene material, nor will they contain any computer viruses or malware that could potentially impact the operation of the Service or any related website. You must not use a false email address, pretend to be someone other than yourself, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of your comments. We assume no liability for any comments posted by you or any third party and take no responsibility for them.
SECTION 10 - PERSONAL INFORMATION
The submission of your personal information through the store is governed by our Privacy Policy, which can be viewed here: https://glowsfy.eu/policies/privacy-policy
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions stated in the Terms of Service, you are strictly prohibited from using the site or its content for any of the following purposes:
(a) Engaging in unlawful activities;
(b) Soliciting others to perform or participate in unlawful acts;
(c) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) Infringing upon our intellectual property rights or the intellectual property rights of others;
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Service, related websites, other websites, or the Internet;
(h) Collecting or tracking the personal information of others;
(i) Engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) Using the Service for any obscene or immoral purpose; or
(k) Interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet.
Violating any of the prohibited uses above may result in the termination of your use of the Service or any related website. We take such violations seriously to maintain a safe and respectful environment for all users.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We strive to provide a reliable and secure Service, but we cannot guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We also cannot warrant that the results obtained from using the Service will be accurate or reliable.
You acknowledge that we may, from time to time, remove the Service for indefinite periods or cancel the Service at any time without prior notice.
You expressly agree that your use of the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided "as is" and "as available," unless otherwise expressly stated by us. We make no representation, warranties, or conditions of any kind, whether express or implied, including but not limited to, merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, unless otherwise expressly stated by us.
In no event shall Glowsfy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured through the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such states or jurisdictions.
SECTION 14 - INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Glowsfy, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site. In our sole judgment, if you fail to comply with any term or provision of these Terms of Service or if we suspect such failure, we may terminate this agreement at any time without notice. In such cases, you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services or any part thereof.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. This includes any prior versions of the Terms of Service. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the laws of Spain.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can always find the most up-to-date version of the Terms of Service on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting the changes on our website. It is your responsibility to regularly check our website for any updates. By continuing to use or access our website or the Service after any changes are posted, you agree to be bound by the revised Terms of Service.
SECTION 20 - OFFER AND PROMOTION
At Glowsfy, we value providing our customers with compelling offers to enhance their shopping experience. We want to ensure clarity regarding the terms of our promotions so that you can fully enjoy their benefits.
Please note that our offers are not cumulative. This means that multiple discounts or promotions cannot be combined within a single transaction. When utilizing an offer, it will be applied exclusively to your purchase and cannot be combined with ongoing promotions.
Additionally, kindly be informed that our offers cannot be combined with other discounts or special promotions that might be available during specific timeframes. Each offer stands individually, ensuring that you can optimize the advantages we present.
SECTION 21 - CONTACT INFORMATION
If you have any questions about the Terms of Service, please contact us at support@glowsfy.eu. You can reach us using the following contact information:
GLOWSFY CONTACT
You can see more information at https://glowsfy.eu/policies/legal-notice
SECTION 22 - GLOWSFY LOYALTY POINTS PROGRAM
Discover our Exclusive Loyalty Points Program for Beauty, Personal Care, Cosmetics, and Perfume Enthusiasts! Explore How to Earn and Redeem Points, Enjoy Exclusive Rewards, and Elevate Your Shopping Experience. Join Now to Unlock the Benefits of Glowsfy's Loyalty Program!"
We are pleased to introduce our new Loyalty Points Program designed to reward your loyalty to Glowsfy and offer exclusive benefits for your personal care, perfumes, beauty, and cosmetics purchases. This program allows you to accumulate points and unlock unique discounts and rewards. Here is all the information you need to start enjoying the benefits of our program.
How It Works:
Our Loyalty Points Program makes earning and using points a simple and rewarding experience. Each time you take specific actions on our online store, you'll earn points that can be converted into valuable rewards.
How to Earn Points:
Program Enrollment:
Receive a welcoming gift of 100 points upon enrolling in our program.
Refer Friends:
Earn 200 points for each referred friend who makes a purchase through your referral link.
Customer Birthday:
Celebrate your birthday with a special gift of 150 points.
Social Media Connection:
Gain 50 points for following us on our social media channels.
Create an Account:
Get started with 50 points by creating an account on our platform.
Subscribe to Newsletter:
Stay informed and earn 25 points by subscribing to our newsletter for the latest updates.
Share Your Purchases:
Earn 75 points for each post showcasing your Glowsfy purchases with the hashtag #GlowsfyBeauty.
Reviews and Surveys:
Contribute your opinions and get rewarded with 50 points for each completed survey or review.
Special Events:
Participate in our special events and receive 100 points.
User-Generated Content:
Share your Glowsfy experience through user-generated content and earn 75 points.
Recurring Purchases:
Enjoy an additional 50 points for each recurring purchase.
Achieve Purchase Goals:
Reach your monthly purchase goals and earn 250 points.
Product Reviews:
Share your insights by reviewing products and receive 30 points per review.
Special Promotions:
Participate in our exclusive promotions and receive 100 points.
Using Your Points:
Log in to your Glowsfy account and navigate to the "Points and Rewards" section.
Select the available rewards you wish to redeem.
Exchange your points for an exclusive discount code.
Apply the discount code during checkout to enjoy your reward.
Important Notes:
Earned points will automatically be added to your account upon completing qualifying actions.
You can check your points balance in the "Points and Rewards" section of your account.
Points are non-transferable and cannot be converted to cash.
Glowsfy reserves the right to modify or discontinue the loyalty program at any time.
Loyalty Points Scale:
For every €1 spent, you'll earn 5 GlowPoints.
For every €10 spent, you'll earn 50 GlowPoints.
For every €25 spent, you'll earn 125 GlowPoints.
For every €50 spent, you'll earn 250 GlowPoints.
For every €100 spent, you'll earn 500 GlowPoints.
Maximum Accumulation and Limits:
To ensure fairness and sustainability, we've established maximum accumulation limits within specific timeframes. These limits prevent excessive point accumulation, preserving the program's integrity for all members.
The accumulation limits may vary based on program tiers, action types, and other considerations. By implementing these limits, we aim to prevent unfair or abusive point acquisition and maintain a rewarding experience for all participants.
We encourage you to review the specific accumulation limits in the "Points and Rewards" section of your Glowsfy account. Here are the limits we've set to ensure a balanced and enjoyable experience:
Monthly Points Limit:
1500 points per customer per month
Single Purchase Points Limit:
Purchase from €0 to €50: Limit of 300 points per purchase
Purchase from €51 to €100: Limit of 500 points per purchase
Purchase from €101 to €200: Limit of 800 points per purchase
Purchase from €201 to €300: Limit of 1000 points per purchase
Purchase over €300: Limit of 1500 points per purchase
Points Redemption Limit:
Purchase from €0 to €50: Equivalent of €15 discount per purchase
Purchase from €51 to €100: Equivalent of €25 discount per purchase
Purchase from €101 to €200: Equivalent of €40 discount per purchase
Purchase from €201 to €300: Equivalent of €50 discount per purchase
Purchase over €300: Equivalent of €75 discount per purchase
Total Accumulated Points Limit:
8000 points
If you have any questions or concerns, our customer support team is ready to assist you.
Thank you for your understanding and cooperation in maintaining the Glowsfy Loyalty Points Program as a fair and rewarding opportunity for all our valued customers.
Points Expiration:
We value your loyalty and want to ensure that you have ample time to enjoy the benefits of our Loyalty Points Program. Therefore, we have set a generous expiration policy for your earned points. As of [start date of the program], any points you earn will be valid for 12 months from the date of acquisition.
This means that you have 12 months to accumulate and redeem your points for exciting rewards and discounts. Please make sure to utilize your points within this timeframe to make the most of our Loyalty Points Program. We believe this expiration policy strikes a balance between rewarding your loyalty and maintaining the vitality of the program for all participants.
For your convenience, you can keep track of your points' expiration dates in the "Points and Rewards" section of your Glowsfy account. We hope you continue to enjoy the benefits and rewards our Loyalty Points Program offers.