Gift Card Terms of Service
Gift Card Terms of Service Policy
Welcome to the Gowsfy Gift Card Terms of Service Policy. These terms establish the terms and conditions governing the use of gift cards purchased through our online store. Please read this policy carefully before purchasing or using a gift card. The use of a gift card implies your acceptance of these conditions.
Gift Card Description
Our gift card is a virtual form of credit that can be used as a method of payment on our website. This card has no physical form and is only sold through our online store. The gift card we offer is a virtual payment option that allows you to enjoy the convenience and flexibility of using a prepaid balance for your purchases on our website. This card does not have a physical version, and therefore, you will not receive any plastic card or physical document at the time of purchase. Instead, the relevant data and information are managed electronically and linked directly to your user account on our website.
Key Features of the Virtual Gift Card
Payment Flexibility: The virtual gift card allows you to add prepaid funds to your user account, which you can then use for your purchases. This provides you with an easy and simple way to manage your available balance for future transactions.
Online Convenience:
The gift card is only sold through our online store, facilitating the purchase and use of the balance without the need for a physical card.
Fast and Secure:
Gift card transactions are processed immediately and securely through your user account on our website. This means you can make purchases without delays and without payment concerns.
No Expiry Date:
Our gift card has no expiry date, allowing you to use the accumulated balance whenever you wish, without any time pressure.
Purchase Flexibility:
You can use the virtual gift card to purchase any product available on our website, offering you a wide variety of selection options.
Validity
The gift card has indefinite validity, which means it does not expire. You can use it whenever you want. We are committed to providing you with the utmost flexibility and convenience with our gift card.
A prominent feature of this card is that it has no expiration date. This means that the gift card balance will remain available to you without time limitations. You can use it whenever you want, without worrying about a possible balance expiration.
This policy of indefinite validity allows you to plan your purchases without haste and take advantage of opportunities and special offers over time. Whatever your need or preference, the gift card will be available for your use whenever you desire.
Make the most of the freedom and convenience of our indefinitely valid gift card. Whether you want to make a purchase today, next week, or further in the future, the gift card will be here to help you do so easily and without time restrictions.
If you have questions about using the gift card or other relevant details, feel free to consult our Frequently Asked Questions section or contact our customer service. We are here to ensure that your experience with our gift card is as smooth and positive as possible.
Privacy and Data Usage
We will not use the data provided during the purchase of the gift card to send unsolicited advertising or for the benefit of third parties. Your privacy is important to us, and your data will be treated confidentially.
Respecting and protecting your privacy is a fundamental priority for us. We want you to feel calm and secure as you enjoy our gift card and our services. Therefore, we want to assure you that the data you provide us during the purchase of the gift card will be treated with the utmost confidentiality and used solely for purposes related to your purchase and the use of the gift card.
No Unsolicited Advertising:
The data you provide us during the purchase of the gift card will not be used to send you any kind of unsolicited advertising. We will not bombard you with emails, messages, or offers that you have not expressly requested.
Confidentiality:
The data you provide will be kept confidential and protected. It will only be used for the management of your gift card and for administrative purposes related to your purchases and transactions.
Not for the Benefit of Third Parties:
The data will not be transferred or shared with third parties for their benefit under any circumstances. The information will be kept exclusively within our system and will be used solely to fulfill your needs and requirements.
We appreciate your trust in us and understand the importance of protecting your personal information. We want you to enjoy your experience with the gift card without any concerns about the security and privacy of your data.
If you have further questions or concerns about our privacy policy or how we handle gift card data, please don't hesitate to contact our customer service team. We are here for you and to ensure that your experience is positive and secure at all times.
Usage and Balance
The gift card balance can be used to purchase any product available on our website. In case the entire balance is not used in a purchase, the card will remain valid with the remaining balance.
You can use the balance as many times as necessary until it is exhausted. Our gift card offers you great flexibility for your purchases and allows you to make the most of the variety of products available on our website.
Here's how this feature works:
Product Purchases:
You can use the gift card balance to acquire any product available on our website. Whatever item catches your attention, you can add it to your shopping cart and use the gift card as a payment method.
Remaining Balance:
If you do not use the entire balance of the gift card in a purchase, don't worry. The card will remain valid, and the remaining balance will stay available for future purchases. This allows you to use the balance on multiple occasions until it is completely exhausted.
No Usage Limits:
There are no restrictions on the number of purchases you can make with the gift card or how often you can use it. Enjoy the freedom to buy the products you desire whenever you need to, until the balance is depleted. This feature provides you with great convenience and ease in managing your balance and making purchases as you find items of interest. You can explore our catalog, select the products that catch your eye, and use the gift card to pay easily and without complications.
If you have any specific questions about how to use the gift card balance, how to check the remaining balance, or any other relevant details, please do not hesitate to contact our customer service. We are here to help you enjoy the best shopping experience with our gift card.
Combination with Other Payment Methods
The gift card can be used by itself if the gift card balance covers the purchase amount or in conjunction with other accepted payment methods on our website. When making a purchase, you can select the gift card as the payment method and, if necessary, combine it with other forms of payment. Our gift card provides you with the flexibility to choose how you want to make your purchases.
You can use the gift card in two different ways:
Full Payment:
If the total amount of your purchase is equal to or less than the available balance on the gift card, you can use the gift card to complete the entire purchase payment. This is a straightforward and direct method of using your gift card balance.
Combination with Other Payment Methods:
If the total amount of your purchase exceeds the available balance on the gift card, you have the option to combine the gift card with other accepted payment methods on our website.
When completing your purchase, you can select the payment method, and once chosen, you can input the gift card code in the designated space and, if necessary, proceed with the payment method to cover the remaining balance.
Step by Step
Using the Gift Card and Other Payment Methods:
Select the products you wish to purchase and add them to your shopping cart.
Go to the shopping cart and initiate the checkout process.
When prompted for the payment method, choose the one that suits you.
Enter the gift card code in the corresponding field.
- If the total purchase amount is less than or equal to the available gift card balance: Confirm your purchase and complete the payment process.
- If the total purchase amount exceeds the available gift card balance, proceed with the chosen payment method. Provide the necessary information for the selected payment method (e.g., credit card or PayPal). Confirm your purchase and complete the payment process.
Using the gift card and other payment methods gives you the flexibility to cover the exact amount you need and make purchases without limitations.
If you have any questions about how to combine the gift card with other payment methods or how to complete this process, our customer service team will be happy to assist you. We are here to ensure you have a seamless and personalized shopping experience with our gift card.
Gift Card Usage
To use a gift card, the recipient must enter the gift card code at the time of purchase, in the designated field during the payment process.
Usage Limitations
The gift card can only be used to purchase products sold on our website. It cannot be used to purchase third-party products or items outside of our website. The gift card we offer is exclusively valid for the purchase of products available and sold through our website.
This means that the gift card balance cannot be used to acquire products from third parties or on other platforms or establishments outside of our online environment.
Limited Only to Your Purchases on Our Website
You can browse our product catalog and select those that interest you. When finalizing the purchase, you can input the gift card code. The amount of your purchase will be deducted from the gift card balance. If the gift card balance is not sufficient to cover the entire purchase, proceed with the accepted payment methods on our website.
The products you have acquired will be delivered according to our shipping procedures.
Important Limitations
It is important to highlight that the gift card cannot be used to acquire products or services from third parties, nor can it be used for purchases outside of our website. This restriction is in place to ensure that the gift card is used exclusively within our online selling environment and for our products and services.
This policy helps ensure that the gift card fulfills its specific purpose and provides a consistent and quality shopping experience to our customers.
Defective Products and Returns
If you purchase a product using the gift card and that product turns out to be defective, you will be entitled to a refund of the total amount that was used from the gift card for that specific purchase.
This refund process will be conducted according to our return and warranty policies. In the case of returning a non-defective product, shipping costs may be deducted.
If the purchase is made using a combination of the gift card and another payment method, we reserve the right to choose where to deduct the shipping costs. In the event of a defective product purchased through the gift card, the total amount used from the gift card will be refunded.
Procedure for Refund in Case of Defective Product
Defect Notification: If you believe that the product purchased using the gift card is defective, please contact our customer service as soon as possible. Provide details about the defect and the purchase made using the gift card.
Review and Confirmation:
Once we receive your notification, our technical or customer service team will review the provided information and conduct an initial assessment of the defective product.
Refund of Gift Card Amount:
If it is confirmed that the product is defective and the gift card was used for the purchase, the total amount used from the gift card will be refunded to the card in question. This will be done in a reasonable timeframe according to our company's internal procedures.
Other Refund Options:
In some cases, the option to replace the defective product with another equivalent product or to carry out a monetary refund instead of restoring the amount to the gift card may be offered. These options will be discussed with you on an individual basis, according to your preferences and our company's policies.
Important Note:
While we will make every effort to handle situations involving defective products purchased using the gift card efficiently and fairly, it's important to read and understand the specific warranty and return conditions detailed in our general return policy.
This policy governs the procedures and applicable terms for returns, refunds, and other customer satisfaction matters.
Step-by-Step Guide to Select and Add Glowsfy Gift Cards (GGC) to Your Cart:
Choose your GGC amount:
You can select GGC in denominations of €10, €25, €50, or €100.
Add them to your cart:
Click the desired GGC amount (e.g., €10) and click "Add to Cart." This will add a gift card of that amount to your cart.
Multiple GGCs of the same amount:
For multiple GGCs of the same amount, add them individually following steps 1 and 2. Obtain a code for each GGC.
Combination of different amounts:
To combine different GGC amounts, add them one by one following steps 1 and 2.
One card with a higher amount:
If you want a single GGC with a higher amount, select the desired denomination and adjust "Quantity" to reach the desired amount (e.g., €30). Click "Amount" €10 and adjust "Quantity" to 3.